FAQs
What insurance do you accept?
If my insurance is out of network, can I still be a patient? Will you bill out to an out of network insurance?
How do I know if you are in network with my Anthem plan?
Do you accept Molina, CareSource, Medicaid/ Medicare?
Are we accepting new patients?
What is your late policy?
What is your cancellation policy?
If you do not cancel 24 hours prior during office hours, you could be charged a fee depending on the type of appointment. Our fee for Cleaning/Exam cancellations is $45.00 per child.
For treatment appointment cancellations fee is $75.00 per child.
Please keep in mind, when you cancel with such late notice, you are taking away an appointment from another child. We do understand that life happens. Your account will be reviewed before being charged.
Can someone else bring my child to their dental appointment?
Yes! We do request that a parent/legal guardian call in the day before or morning of the appointment to complete any health history updates as well as any consent forms needed prior to the appointment. We do require a parent/Legal Guardian for all New Patient appointments.
Can my child bring themselves to the appointment?
What should I expect as a new patient?
We will send you our new patient packet in advance to be completed. It will usually be texted/emailed 2 weeks before the appointment. If you would prefer to fill out a physical copy, we would request you come 15-20 minutes prior to the appointment to complete.
Reminder, we do require a parent/legal guardian for the 1st appointment.
We are located at the back side of the Ledgestone office complex at Suite 50. We can see the Coffman YMCA from our front door.